Technical Support,Tech Support,Voice Support,CSR,BPO,BPM,KPO,Customer Support,Customer Service,Internatioal Voice Process,Consumer Support,Freshers,B.Tech
- Any graduate having relevant experience or fresher with good communication skills.
- Anyone having customer service experience would be preferred.
- Candidate should have basic sales knowledge.
- Candidate should have sound technical knowledge.
- Respond to inbound customer queries over the phone or e-mail by escalating product bugs.
- Provide phone support or troubleshoot and resolve issues.
- Demonstrate innovation and intuition in identifying areas requiring operational adaptation or improvement.
- Must have analytical bent of mind with customer centric approach.
- Candidates must have excellent writing and communication skills.
- Respond to customer query and escalations.
- Voice support to customer to reduce issues.
- Remuneration revised up-to 4.0 LPA.
- Candidate should be flexible to work in night shift.
- Designation – “Process Associate” /”Process Developer”.
“Interested candidate can walk in Directly to the below mentioned address or can call HR Hepsiba@ ||8074581201|| for Telephonic Interview”
Note : Mention “HR Hepsiba” on top of the Resume for Reference
14-45, Ida Uppal, Opp Ngri, Habsiguda, Hyderabad, Telangana 500039
Hiring Company Details
- BPOs, KPOs, LPOs, ITES, Transcription
Job Posted By
Genpact Genpact Limited (NYSE: G), a global leader in business process management and technology services, leverages the power of smarter processes, smarter analytics and smarter technology to help its clients drive intelligence across their enterprise. Genpacts Smart Enterprise Processes (SEPSM) framework combined with industry vertical expertise leads to superior business outcomes. Genpacts Smart Decision Services deliver valuable business insights through targeted analytics, reengineering expertise, and advanced risk management. Making technology more intelligent by embedding it with process and data insights, Genpact also offers a wide range of technology services. The companys 58,500+ global professionals deliver services from a network of 70 centers to its 600+ clients. For more information, visit www.genpact.com. Follow Genpact on Twitter, Facebook and LinkedIn
- 0 to 3 yrs
- Rs 1.35 – 4.50 Lacs p.a.
- Hyderabad/ Secunderabad
- Operations/Customer Service/Telecalling/Backend
- Any Process – Both BPO Type,Any Process – International BPO Type,Blended Process – International BPO Type,Technical Process
- Post Graduation – Any Post Graduate
School & Graduation – Any Graduate
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